Yes, all our products are nickel tested, specifically to ensure that neither the cosmetic nor the packaging contain nickel in quantities lower than 1 ppm (i.e., one part per million). In general, if you are allergic to nickel, we recommend performing a skin tolerability test by applying a small amount of the product to your wrist or asking your doctor to review the ingredients list. We publish the updated INCI for each product to ensure transparency and safety before purchasing.

Yes, none of the formulas contain any ingredients or derivatives of animal origin.

Yes, they are by law, because the European Union has banned the testing of cosmetics on animals, and they are by our ethics, Teaology is associated with PETA, the largest animal rights organization.

Our researchers formulate products with biocompatible pH and clinically tested ingredients to be suitable for most skin types, even the most sensitive and delicate. All products are dermatologically and microbiologically tested. On this site, you can find the appropriate skin types for each product in the "Suitable for" section.

Most of our products have a recommended expiration date of six months after opening. On the packaging, you'll find the product's PAO, represented by a jar with the number of months the product can be used after opening.

Because we use tea infusions and natural ingredients, slight variations in color and texture may occur due to manufacturing, shipping, or storage, without compromising the product's potency and purity. Please contact us if you have any concerns about the color or texture of the product.

Irritation may be due to a sensitivity to a particular ingredient in the product. We recommend discontinuing use for a while and then testing it on a small area of your skin. When using some of our products, such as Black Tea Flat Belly, you may feel a cooling sensation on your skin immediately after application. This effect is nothing to worry about and simply indicates that the product's active ingredients are working. In general, if you have severe allergies, we recommend doing a skin tolerability test by applying a small amount of the product to your wrist or asking your doctor to review the ingredient list. We publish the updated INCI for each product to ensure transparency and safety.

There are no contraindications, but since this is a very delicate period, we recommend consulting your doctor before use, providing him or her with the complete list of ingredients and any warnings found on each product page.

Yes, our products do not contain iodine sources or endocrine or hormone disruptors.

Our products have been developed and tested for normal skin, and most people experience excellent results. Each formula contains high percentages of tea infusions with anti-inflammatory properties, natural ingredients, and a biocompatible pH to be safe and well-tolerated even by the most sensitive and delicate skin. However, if you have any skin conditions, we recommend carefully reading the ingredients and consulting your dermatologist.

Of course! Teaology products are also suitable for men. The formulas have a biocompatible pH, and the antioxidant tea infusions are perfect for men's skin, which is often made sensitive by shaving.

Yes, all our products are formulated, tested, and manufactured in Italy in accordance with European regulations (EC Regulation No. 1223/2009), one of the strictest and most restrictive in the world.

We take great care in selecting containers and packaging that are easily recyclable and ensure maximum product safety and preservation. On each product page, you'll find an "environmental labeling" section with instructions for proper and effective waste separation. When it comes to caring for our planet, we believe that every small gesture can make a difference.

We offer a full guarantee on your purchase. Contact our Customer Service at customercare@teaologyskincare.com and help us understand what you're not satisfied with. Your feedback is very important to us, and your satisfaction is our top priority.

As soon as your order is ready for delivery, you'll receive a shipping confirmation email with your tracking number. This allows you to track your order at any time.

After you place your order, our warehouse prepares it for shipping. Once your order is ready for delivery, you'll receive a shipping confirmation email. In Italy, your order will arrive within 3-4 business days.

Generally, we are unable to change or update your shipping address once we have processed your order. However, please contact us at customercare@teaologyskincare.com to see what we can do for you.

Unfortunately, if your order has already been shipped, it cannot be changed or cancelled. If you wish to order multiple items, please place a new order for them. If you wish to cancel certain items, please contact us and we will assist you.

We'll help you. Contact us at customer service at customercare@teaologyskincare.com

The first delivery attempt will be made to the address you provided at checkout. If no one is home, the courier will leave a note and contact you to arrange a second delivery attempt. If you are also away during the second delivery attempt, you can collect your package from the nearest shipping company location. If for any reason the courier is unable to contact you to arrange delivery, you can email us at customercare@teaologyskincare.com and we will be happy to assist you.

Check your tracking information to see if your package is still on its way or has been delivered to your neighbor. If not, and your tracking information hasn't been updated in the last 5 days, please contact us at customercare@teaologyskincare.com

This can happen and is nothing serious. Just click "Forgot Password" in the login section and you'll be able to reset your password.

We apologize for the inconvenience, and please contact our Customer Service at customercare@teaologyskincare.com and we will find the best solution for you.

If you change your mind about your order, don't worry because you can return the products within 60 days of receiving your order.

We deliver throughout Europe.

Italy: Shipping costs are €5.90. Shipping is free for orders over €39.

Europe: Shipping costs are €11.90. Shipping is free for orders over €59.

You can see an overview of all your orders. You can also easily manage your invoice and shipping address and choose between them for your next purchase without having to enter new information. You can also participate in the loyalty program, which allows you to collect points and earn discounts on future orders.

You can only find an overview of your orders if you have created an account. The overview is located in the account section.

If you want to delete your account, contact customer service and we'll take care of it for you.

We've added Klarna to our payment options! This is a financing option that allows you to purchase and receive products immediately by paying in three convenient, equal monthly installments. There are no additional costs if the installments are paid by the due date. When you confirm your order, you'll be charged the first installment (one-third of the total order value), while the next two installments will be charged over the following two months.

We're happy to hear that!
You can enter your email address in the box at the bottom right of the web page.
You'll then receive an email asking you to confirm your subscription. Be sure to check your spam folder as well.
After confirmation, you will receive our newsletters very soon.
When you place an order, you can also check the "Keep me updated on news and exclusive offers" box under the email field.

You can unsubscribe from the newsletter using a link at the bottom of every email you receive from us. If this doesn't work, please contact Customer Service at customercare@teaologyskincare.com and we'll help you.

Your feedback on our products is very important to us, thank you! 14 days after receiving your order, you will receive an email from us where you can provide your feedback. Alternatively, you can leave your review at any time directly on the product details page on the website.

Once you sign up for our newsletter, we'll send you a confirmation email with a €10 welcome discount code to use on your first order. This discount code never expires.
We'll explain how to use it.
1 - Copy the coupon you received.
2 - Enter it in the appropriate space in the cart before completing the order.
3 - Click "Apply" and proceed with the order.